Terms & Conditions

Welcome to OTM Trading. These Terms and Conditions outline the rules and regulations for using our website and purchasing from our store. By accessing our website and/or purchasing from us, you agree to be bound by these terms.

1. General Information

This website is owned and operated by OTM Trading, registered and operating in Dubai, United Arab Emirates. Throughout the site, the terms “we”, “us”, and “our” refer to OTM Trading.

2. Eligibility

To use this website or place an order, you must:

• Be at least 18 years old (or have parental permission)

• Provide accurate and current information

• Have the legal capacity to enter into binding agreements

3. Products & Availability

All products listed on our website are subject to availability. We reserve the right to:

• Limit the quantity of products sold

• Discontinue any product at any time

• Modify product details, pricing, or availability without prior notice

4. Orders & Payments

• Orders are confirmed only after successful payment

• We accept multiple payment methods (credit/debit cards, bank transfers, COD if available)

• Prices are listed in AED and may include or exclude applicable VAT/taxes

5. Shipping & Delivery

• Delivery times and charges may vary based on location

• We are not liable for delays caused by third-party courier services

• Please inspect your package upon arrival and report any issues within 24 hours

6. Returns & Refunds

Please refer to our [Return Policy] page for full details. In general:

• Products must be returned within 7 days in original condition

• Some items (like opened accessories or software) may not be eligible for return

• Refunds are issued to the original payment method after inspection

7. Warranty

All devices come with an official manufacturer's warranty, unless otherwise stated. Warranty terms vary by brand and product and are handled by authorized service centers.

8. Intellectual Property

All content on this website (text, images, graphics, logos, etc.) is the property of OTM Trading and may not be used or reproduced without written permission.

9. Limitation of Liability

We do our best to ensure accurate and timely service, but we shall not be held responsible for:

• Errors in product descriptions or pricing

• Website downtime or technical issues

• Any direct or indirect damages arising from use of our site or products

10. Changes to These Terms

We may update these Terms & Conditions at any time. Changes will be posted here with an updated effective date. Continued use of the website means you accept the revised terms.

Contact Us

If you have any questions regarding these terms, please reach out:

Email: info@otmfzco.com
Phone: +97148818235